Shipping

Shipping Policy

This nalhene page explains processing, delivery, and tracking in a store-specific format.

How nalhene handles processing and transit
Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

returns after delivery at nalhene
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, nalhene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from nalhene on tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

nalhene: delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

nalhene: delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@nalhene.shop or 8087539103. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: nalhene
Brand name: nalhene
Email: Support@nalhene.shop
Phone: 8087539103
Physical address: 2656 Lincoln Ave, Ogden, Utah, 84401, United States